Notification of Data Security Event

February 23, 2026: On or around September 18, 2025, Kinnic Falls became aware of suspicious activity within an employee email account. Upon discovery, Kinnic Falls quickly performed password resets for the affected account and subsequently engaged a third-party team of forensic investigators in order to determine the full nature and scope of the event. The investigation determined that certain information within the email account was subject to unauthorized access for a limited period of time. Kinnic Falls conducted a thorough and comprehensive review of the impacted information, assisted by third-party data specialists, to determine the types of information present and to whom the information related. Once this review was completed, Kinnic Falls worked diligently to identify contact information for those potentially impacted individuals in order to provide them with notice of the event. Kinnic Falls has notified potentially affected individuals via U.S. mail.

The types of information that may have been contained within the affected data includes patient name, date of birth, Social Security number, procedure type, admission date, discharge date, and/or phone number. Importantly, the information potentially impacted may vary for each individual, and may include all, or some, of the above-listed types of information.

Kinnic Falls is committed to protecting information in its care. In response to the event, Kinnic Falls quickly took remediation steps and conducted a full forensic investigation, as well as reviewed and enhanced its data security policies and procedures related to data security and cybersecurity. Although Kinnic Falls has no evidence of actual or attempted misuse of information as a result of this event, individuals are nonetheless encouraged to monitor their account statements and explanation of benefits forms for suspicious activity and to detect errors. Potentially impacted individuals may also wish to contact the three major credit agencies to place a fraud alert on their credit report – the credit agencies’ contact information is: Equifax (888-378-4329); TransUnion (833-395-6938); and Experian (888-397-3472).

Kinnic Falls has established a toll-free call center to answer questions about the event and to address related concerns. The call center is available Monday through Friday from 8 AM – 8 PM Eastern Time and can be reached at 1-800-405-6108. You may also contact us by visiting https://kinnicfalls.org/ or by writing to 902 South Orange Street, River Falls, WI 54022.

The privacy and protection of information is a top priority for Kinnic Falls, and we deeply regret any inconvenience or concern this event may cause.

STEPS YOU CAN TAKE TO HELP PROTECT YOUR INFORMATION

Monitor Your Accounts

We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your credit reports/account statements and explanation of benefits forms for suspicious activity and to detect errors. Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting bureaus, TransUnion, Experian, and Equifax. To order your free credit report, visit www.annualcreditreport.com or call 1-877-322-8228. Once you receive your credit report, review it for discrepancies and identify any accounts you did not open or inquiries from creditors that you did not authorize. If you have questions or notice incorrect information, contact the credit reporting bureau.

You have the right to place an initial or extended “fraud alert” on a credit file at no cost.  An initial fraud alert is a one-year alert that is placed on a consumer’s credit file.  Upon seeing a fraud alert, a business is required to take steps to verify the consumer’s identity before extending new credit.  If you are a victim of identity theft, you are entitled to an extended fraud alert lasting seven years.  Should you wish to place a fraud alert, please contact any of the three credit reporting bureaus listed below.

As an alternative to a fraud alert, you have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without your express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report.  To request a credit freeze, you will need to provide the following information:

1. Full name (including middle initial as well as Jr., Sr., III, etc.);
2. Social Security number;
3. Date of birth;
4. Address for the prior two to five years;
5. Proof of current address, such as a current utility or telephone bill;
6. A legible photocopy of a government-issued identification card (e.g., state driver’s license or identification card); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft, if you are a victim of identity theft.

Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:

Additional Information

You can further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the credit reporting bureaus, the Federal Trade Commission (FTC), or your state Attorney General. The FTC also encourages those who discover that their information has been misused to file a complaint with them. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.

You have the right to file a police report if you ever experience identity theft or fraud.  Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim.  Instances of known or suspected identity theft should also be reported to law enforcement, your state Attorney General, and the FTC. This notice has not been delayed by law enforcement.